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Existing electricity connections
If you are looking for a new electricity connection, view all the services we offer here.
Move my electricity meter
Our teams will give you a rough estimate of the cost of moving your electricity cable to an area that is best for you. It is important to contact your energy supplier who you pay your bills to, so that you can request to move your electricity meter too.
Why would I move my meter?
- Extending or renovating a property
- Moving to a more accessible area
- Demolishing part of your property
Select from the options below:
Find out more Get an estimate Begin your application
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 2)
Email us: connections@ssen.co.uk
Increase/ decrease my electricity supply
If you are carrying out changes to your home or small business and you need to upgrade your electricity supply we can help you with this. You may want to check first if you do need more power and this is known as a load check. If we need to increase your power this is free of charge up to 60-100kVA. Don't worry our team will guide you every step of the way.
Why would I increase/ decrease my power?
- Installing an electric vehicle charger (installers should contact us on your behalf)
- Installing a heat pump
- Installing a jacuzzi or hot tub
- An electrician has recommended an increase in power
- Demolishing part of a property
Select from the options below:
Find out more Request a load check Begin your application
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 2)
Email us: connections@ssen.co.uk
Divert my electricity supply
You may need us to divert our overhead or underground electricity cable that supplies your home or business if you are carrying out a project.
Why would I divert my electricity supply?
- The electricity cable is in the way of building work such as an extension.
- Renovation works
- Demolishing part of a property
Select from the options below:
Find out more Begin your application
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 2)
Email us: connections@ssen.co.uk
Disconnect my electricity cable
You may need us to permanently disconnect your home or business that no longer needs an electricity supply.
It may be better to temporarily turn off your power, this is known as ‘de-energising’ if it is to remain in use. This can be done for a maximum of 72 hours.
Why would I divert my electricity supply?
- Demolition of a building
- Permanently removing a temporary building supply
Select from the options below:
Find out more Begin your application
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 2)
Email us: connections@ssen.co.uk
Temporarily turn off my power
You may need us to temporarily turn your power off to help you safely complete your work or project.
Why would I need to temporarily turn off my power?
- Tree cutting near our overhead electricity network
- Completing building works
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 3)
Email us: ge@ssen.co.uk
Put protective covers on a overhead cable (shrouding)
Need to carry out work at your home or business but our overhead power lines are getting in the way? We may be able to help by installing a temporary cover which is also known as shrouding.
These covers will make sure it is safe for you to complete your work.
Why would I need to temporarily turn off my power?
- Repairing a roof or chimney
- Building an extension or scaffolding
- Tree cutting
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 3)
Email us: ge@ssen.co.uk
Request tree cutting
Do you have trees on your land that are growing near our overhead electricity cables? We will send a tree cutter to see if any work is needed.
Why would I need tree cutting?
- Trees growing close to our overhead electricity cables
- Trees growing close to our substations
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 3)
Email us: ge@ssen.co.uk
Change my cut out fuse
Over time, your fuse (also known as fuse carrier, fuse holder, or cut out) may experience wear and tear or get damaged and may require an update. Our team can replace this with an identical one for you, free of charge.
Why would I need to change my cut out fuse?
- The fuse holder is old and worn
- Damaged fuse holder
- An electrician has requested your fuse holder be inspected
- There is a leak (dry bitumen leak)
Need to speak to us?
If you would like to chat with our team before you apply or if you have a question about an existing application, we are available Monday to Friday 08:00 - 17:00.
Call us: 0800 048 3516 (Option 3)
Email us: ge@ssen.co.uk