SSEN's current weather model shows the potential for strong winds across the region, with gusts reaching 60mph in coastal areas though the course of Monday morning and afternoon.
In preparation, SSEN has enacted its well-established resilience plans, increasing its standby resources in anticipation of potential damage to its network. Proactive contact is being made to Priority Service Register customers ahead of the weather arriving.
Customers are also being encouraged to be prepared for the possibility of disruption to supplies by:
- Saving the emergency power cut number 105 to your phone to report any loss of supply or damage to the electricity network
- Downloading SSEN's Power Track app to give you details of power cuts and restoration times. You can also report power cuts and network damage through the Power Track app
- Going to SSEN's website where there is a wealth of advice and information on how to deal with a power cut, or to chat live to one of SSEN's advisors via its Webchat service
- Following SSEN on Facebook and Twitter for regular updates
SSEN's Priority Services Register (PSR) provides extra help and support during a power cut.
Customers are also eligible for SSEN's free priority services if they:
- Are deaf or hard of hearing
- Have a disability
- Live with children under five
- Are blind or partially sighted
- Have a chronic illness
- Use medical equipment/aids reliant on electricity
- Are over 60
To find out more about the PSR, click here or call 0800 294 3259.