Scottish and Southern Electricity Networks (SSEN) is preparing for a period of unsettled weather across its central southern England region from midday on Saturday 24 October through to the early hours of Sunday morning.
SSEN's current weather model shows wind speeds in excess of 60mph on the coast, and 55mph across central southern England. Rainfall is expected from midday Saturday into the early Sunday morning.
In response, SSEN has enacted its well-established resilience plans, increasing its standby resources in anticipation of potential damage to its network. SSEN would like to reassure its customers that while you may see increased activity from its teams in your local area over the next few days, engineers will be working in accordance with Government coronavirus guidance, adhering to strict social distancing measures to ensure the safety of the local community as they work.
Customers are urged if they see any damaged equipment to keep a safe distance and report it to SSEN by calling 105 or via its Power Track App, and engineers will investigate as soon as possible.
Customers are being encouraged to be prepared by:
- Saving the emergency power cut number '105' to your phone to report any loss of supply or damage to the electricity network
- Downloading SSEN's Power Track app to give you details of power cuts and restoration times. You can also report power cuts and network damage through the Power Track app
- Going to SSEN's website where there is a wealth of advice and information on how to deal with a power cut, or to chat live to one of SSEN's advisors via its Webchat service
- Following SSEN on Facebook and Twitter for regular updates
SSEN offers additional support to customers that need it through its Priority Services Register(PSR). Customers can qualify if they:
- Are deaf or hard of hearing
- Have a disability
- Live with children under five
- Are blind or partially sighted
- Have a chronic illness
- Use medical equipment/aids reliant on electricity
- Are over 60
To find out more about the PSR, click here or call 0800 294 3259.